Frequently Asked Questions
Everything you need to know about illuminating your home.
What happens if my lighting fixture arrives damaged?
We take great care in packaging, but if an item arrives broken, please contact us within 48 hours of delivery with photos of the damage for a free replacement.
Are light bulbs included with the fixtures?
Most of our fixtures do not include bulbs unless specified in the product description. This allows you to choose the color temperature and brightness that best suits your space.
Do you offer professional installation services?
Light House does not provide direct installation. We recommend hiring a licensed electrician to ensure your new lighting is installed safely and according to local building codes.
What is your return policy for home decor?
You can return unused items in their original packaging within 30 days of purchase. Please note that installed fixtures or custom orders are not eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products compatible with smart home systems?
Yes, most of our fixtures are compatible with smart LED bulbs and dimmable switches, allowing you to integrate them into your existing smart home ecosystem.